Frequently Asked Questions
FAQs: What Clients Often Ask
We’ve answered some of the most common questions to help you feel confident about your kitchen journey.s.
How long does the full kitchen process take?
Typically 8-10 weeks from initial showroom consultation to the installation start date, depending on scope and materials.
What’s the average cost of a kitchen project?
It varies based on size, style, and finishes, but our bespoke kitchen projects usually start from around £18,000. Door type, worktop choice and appliance spec will impact the overall cost.
Do you manage everything, including fitting?
Yes. From design and manufacturing to installation and aftercare, we handle it all in-house.
Can I visit your showroom before committing?
Absolutely. We would love to see you for a complimentary consultation in the showroom to see styles/colours/specifications and to speak with our expert design team. Below are our Showroom opening times, however, you can book appointments outside these times to suit your needs.
Monday – 10am – 4pm
Tuesday – 10am – 4pm
Wednesday – 10am – 4pm
Thursday – 10am – 4pm
Friday – 10am – 4pm
Saturday – 10am – 1pm
Sunday – Closed
What makes Grand Design different to other suppliers?
Our commitment to quality, manufacturing, and personalised service sets us apart. We’re passionate about creating spaces that are both functional and beautiful.
Do you offer aftercare or warranties?
All our kitchens come with a lifetime guarantee, for your peace of mind, plus ongoing support if needed. Appliances will be manufacturer standard warranty. Our lifetime guarantee applies to any manufacturing faults which may arise – See our T&Cs here
FAQs: About Our Team & Process
We’ve answered some of the most common questions about how we work, what makes us different, and why so many clients choose Grand Design.
Do you manufacture your own kitchens and bedrooms?
Yes, we are proud to design and manufacture all our own kitchens and bedrooms in-house at our Grimsby facility. This ensures complete control over quality and allows us to offer truly bespoke solutions.
Who will install my kitchen or bedroom?
Our own team of skilled craftsmen handles the installation. We don’t outsource, ensuring consistency and high standards from start to finish.
Can I visit your showroom?
Absolutely. We would love to see you for a complimentary consultation in the showroom to see styles/colours/specifications and to speak with our expert design team. Below are our Showroom opening times, however, you can book appointments outside these times to suit your needs.
Monday – 10am – 4pm
Tuesday – 10am – 4pm
Wednesday – 10am – 4pm
Thursday – 10am – 4pm
Friday – 10am – 4pm
Saturday – 10am – 1pm
Sunday – Closed
Book a visit here – Showroom Visit
Do you offer custom designs?
Yes, all our designs are tailored to your specific needs and preferences. We work closely with you to create a space that reflects your personality and lifestyle.
We don’t stock any standard sized cabinetry, every cabinet is made to order, allowing us to offer truly bespoke solutions.
What areas do you serve?
While we’re based in Grimsby, we serve clients throughout Lincolnshire and the surrounding regions. We always endeavour to carry out an initial showroom consultation before proceeding to any on site measures.
How long will I have to wait for my new kitchen after placing my order?
Timelines can vary, but typically, from point of order to the installation commencing will take 4-8 weeks. The installation start date will depend on the availability of our fitting team, the amount of time needed for the maufacturing process (complex designs and hand spraying will need a little longer). Consultation to final installation, the process takes between 4 to 8 weeks.
What makes Grand Design different from other suppliers?
Our commitment to quality, manufacturing, and personalised service sets us apart. We’re passionate about creating spaces that are both functional and beautiful.
Do you offer eco-friendly options?
Yes, sustainability is important to us. We recycle appropriate waste and use off-cuts to heat our factory, reducing our environmental impact. We also choose materials and components with sustainability in mind.
FAQs: Kitchen Styles & Finishes
Whether you’re exploring styles, figuring out the best layout for your space, or wondering what it might cost — we’ve answered the most common questions below. If there’s anything else you’re unsure about, our team is just a message away.
What's the difference between styles?
Traditional Shaker kitchens have framed panels and a timeless appeal. Some traditional detailing would include beading, corbels and ornate legs.
Contemporary kitchens cover the middle ground. A classic style, paired with modern clean lines.
Modern styles are sleek, handleless and minimalist.
Can I mix different colours or finishes in one kitchen?
Yes! We often blend contrasting colours (like navy and white) or mix woodgrain with gloss to create a balanced, bespoke look.
Do you help choose styles and colour palettes?
Definitely. We walk you through samples, moodboards, and material swatches to match your taste and home aesthetic.
Do you offer foil or vinyl wrapped doors?
As much as these doors can be are more cost effective option if you’re on a budget.
We typically choose not to offer this door style, due to concerns around longevity of this product.
FAQs: Planning Your Kitchen
What’s the best layout for a busy family kitchen?
Typically L-shaped or island kitchens work well for open-plan living. But we tailor layouts to your specific space and routine.
How long will my installation take?
Most of our kitchen installations take approximately 2 weeks to install. If you choose quartz worksurfaces, the quartz templating would usually take place on week 1 and the quartz installation on week 2. Any building, plastering and electrical works would take place prior to the installation starting.
Do you offer a project management service?
Absolutely, we offer a complimentary project management service of our in house trusted team of trades.
We are also happy to devise a schedule of works that you can pass on to your own trades people (we just don’t have any control over the adherence to the schedule for any trades people outside of our in house team).
Do you offer a computer aided design?
Yes we offer a computer aided design service. We offer a complimentary initial design and one design amendment.
Please note, any further amendments will be at a cost of £25 including vat (any design amendment costs will be deducted from your invoice at point of order).
FAQs: Pricing & Booking
How much does a Grand Design kitchen cost?
Our kitchens start at £15,000 and scale based on size, finishes, and complexity. See our Pricing Guide section for examples.
Can I visit the showroom without booking a consultation?
Yes, walk-ins are welcome. But booking ensures dedicated time with a designer to explore materials and layouts.
Do you offer finance or staged payments?
We offer flexible payment options on eligible projects. Let’s discuss during your consultation.
FAQs: General Kitchen Components
What is the difference between a Bespoke Fitted Kitchen and a Standard Fitted Kitchen?
A bespoke fitted kitchen is custom-designed to your exact specifications, with materials and layouts chosen specifically for your space.
It allows for more creativity and personalisation compared to a standard fitted kitchen, which typically uses pre-made units and designs. With a bespoke kitchen, you get a unique design tailored to your needs, which offers superior quality and greater functionality.
What is the best kitchen work surface?
Choosing the best work surface depends on your lifestyle and budget. Popular choices include (price point from high to low):
• Granite: A natural stone with a luxurious feel and high durability.
• Dekton: An ultra-compact surface. Extremely durable, resistant to heat, scratches, stains and UV rays. Available in a wide range of colours.
• Quartz: Durable, low-maintenance, and available in a wide range of colours.
• Solid Wood: Offers a rustic charm but requires more maintenance.
• Laminate: Cost-effective with a variety of designs, though less durable.
Each material has its pros and cons, so let us help you choose the perfect surface based on your needs.
Should I go for handleless or traditional cabinets?
Both handleless and traditional cabinets have their advantages. Handleless kitchens create a sleek, modern look with clean lines and minimalistic appeal, making them ideal for contemporary spaces.
Traditional cabinets provide a more classic, timeless style with distinctive hardware and can offer a more cosy or rustic vibe.
Consider your overall kitchen style and functionality needs when making your choice.
What are the latest trends in kitchen design?
Current trends in kitchen design to consider are:
• Kitchen Island: Creating a stunning focal point and enteratining/social space.
• Open Shelving: For a more open, airy feel.
• Bold Colours: Rich tones like navy, forest green, and warm terracotta.
• Smart Kitchens: Technology-integrated appliances for better efficiency and convenience.
• Sustainable Materials: Eco-friendly, sustainable options like recycled wood and low-impact materials.
Our team can help incorporate these trends into your bespoke kitchen design or create something completely unique.
What is the best kitchen layout for small kitchens?
For small kitchens, the galley layout or a one-wall kitchen can be great choices, as they maximise space without compromising on functionality.
A compact island can also be added if space allows, providing extra prep space or storage. We specialise in bespoke kitchen design and can tailor a layout that works perfectly for your space.
What is the best sink material for a kitchen?
The best sink material depends on your needs and aesthetic preferences:
• Stainless Steel: Durable, easy to clean, and timeless.
• Granite Composite: Scratch and stain-resistant with a sleek appearance.
• Ceramic/Belfast: Classic style with a more rustic or traditional feel.
We can help you select the perfect sink that fits both the style and functionality of your kitchen.
How much value can a new kitchen add to my home?
A new kitchen can increase the value of your home by up to 5-15%, depending on the quality of materials, design, and how well it fits into the overall style of your home.
A high quality bespoke kitchen can make a significant difference in appealing to potential buyers and improving your home’s marketability.
What custom features can be included in a bespoke kitchen?
A bespoke kitchen offers endless customisation options, such as:
• Custom cabinetry for unique storage solutions.
• Built-in appliances to maintain a sleek look.
• Integrated lighting to enhance the ambiance and functionality.
• Unique features, such a custom made mantles, decorative pillars, posts and end panels.
We can even make a built in dog or cat bed for your pets!
We can work together to bring your dream kitchen to life with features that meet your exact needs.
FAQs: Kitchen Appliances
What is a smart kitchen and how does it work?
A smart kitchen uses connected devices and appliances—controlled via apps, automation, or voice commands—to make cooking, cleaning, and managing your kitchen more efficient and convenient.
What appliances do I need in a modern kitchen?
A modern kitchen should include an energy-efficient fridge/freezer, oven, hob (induction or gas), dishwasher, extractor fan, and a microwave. Extras like a steam oven, built-in coffee machine, or wine cooler add further convenience and luxury.
Should I integrate appliances or keep them freestanding?
Integrated appliances create a seamless, custom look and maximise space, while freestanding appliances are often easier to replace and can be more cost-effective. The choice depends on your design priorities and budget.
Are boiling water taps worth it?
Boiling water taps offer instant hot water, reduce kettle use, and can save both time and energy. Many homeowners find them a worthwhile investment for convenience and efficiency. Read about them in detail below
How do I choose energy-efficient kitchen appliances?
Look for appliances with high energy ratings, smart sensors, and eco-modes. Brands often provide annual running costs, helping you compare options for long-term savings.
What is the best integrated fridge freezer?
The best integrated fridge freezer combines excellent energy efficiency, storage flexibility, and quiet operation. Brands like Bosch, Siemens, and Liebherr are consistently highly rated.
FAQs: Taps & Technology
Should I choose a boiling water tap for my kitchen?
Boiling water taps are a smart upgrade, offering instant hot water for drinks and cooking, saving time and potentially energy compared to a kettle.
What are the best brands for boiling or filtered water taps?
Quooker, Abode, Grohe, and Franke are leading brands, offering reliable performance, energy savings, and a range of finishes to match any kitchen. Quooker is the only brand to deliver 100°C boiling water (most brands offer up to 98°C ). Quooker is the best option if you need to sterilise bottles!
Do boiling water taps save energy compared to kettles?
Yes, they only heat the water you use and have insulated tanks to reduce heat loss, often making them more energy-efficient than repeated kettle boils.
Do Filter Taps help the environment?
Absolutely, with chilled and sparkling water options, people are more likely to stop buying bottled water, cutting down on plastic waste and transportation emissions.
What are the health benefits of choosing a Filter Tap?
Studies have shown that bottled water can contain tens of thousands of microplastic particles per litre, mainly due to plastic leaching from the bottle itself. High-quality tap filtration systems, remove microplastics, so you don’t ingest them.
FAQs: Bedrooms
Whether you’re exploring bedroom styles, figuring out the best layout for your space, or wondering what it might cost — we’ve answered the most common questions below. If there’s anything else you’re unsure about, our team is just a message away.
What is the process for designing a bespoke bedroom?
The process starts with an initial consultation where we discuss your vision, needs, and preferences. We then create a design tailored to your space, taking into account factors like layout, storage, and style. Once you’re happy with the design, we move on to choosing materials and finishes, before proceeding with the installation of your custom bedroom.
How long does it take to create a bespoke bedroom?
From the point of survey to the start of your installation, we typically require 4-12 weeks, depending on the complexity of the design and the materials chosen. The actual installation will usually take 1 week or 2 weeks if it is a complex bedroom design. We ensure that every detail is carefully considered to create the perfect bedroom for you.
Can I customise the storage solutions in my bedroom?
Absolutely! One of the key benefits of a bespoke bedroom is that everything can be tailored to your specific needs. Whether you require built-in wardrobes, under-bed storage, or custom shelving, our designs can maximise space and provide efficient storage solutions.
How much does a bespoke bedroom cost?
The cost of a bespoke bedroom varies depending on the design and materials chosen. Our pricing starts from £5,000 for the Essentials package, which includes basic customisation, and goes up to £25,000+ for the Premium package, offering high-end finishes and luxury features. We can guide you through options to fit your budget.
What styles of bedrooms can you design?
We offer a wide range of bedroom styles to suit every taste, including modern, classic, shaker-style, and minimalist designs.
Whether you prefer sleek, contemporary lines or timeless, traditional elegance, our designers work with you to create a space that matches your unique style.
We can even hand spray our shaker doors in any colour you choose (we offer a colour match service, if you have a wall paper swatch or a fabric shade you would like to match)!
Can you help with lighting and other design elements for my bedroom?
Yes, our bespoke service includes design for every aspect of your bedroom, from custom furniture to lighting and finishing touches. We can incorporate features like ambient lighting, statement fixtures, and colour schemes that enhance your bedroom’s overall aesthetic and functionality.